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Changes to Our Opening Hours

Our Queen Anne Street branch continues to operate normal hours and services.

Our City of London branch is a temporarily closed due to the current lock-down.

We are confident that we will be able to achieve continuity of care for you through our Queen Anne Street branch and are committed to looking after you now and in the future.

Find out more here.


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Fit to Fly Certificates

Fit to Fly Certificates

Fit to Fly Travel Certificates

If you have booked a ticket or considered travelling in the last two months, you might have noticed that many destinations now require a fit to fly certificate. We hope this blog post helps you understand this new requirement and how to jump through all of the bureaucratic hoops to get to your destination.


What is a fit to fly travel certificate?

A fit to fly certificate is a signed and stamped letter from an accredited clinic (with the Care Quality Commission), signed by a doctor registered with the General Medical Council that confirms that you do not have any symptoms of COVID-19, have had a negative PCR swab test and are fit to fly.

This certificate requires an RT PCR Swab Test for COVID-19. This test is a swab taken of your throat and nose at our clinic that is sent to our laboratory for testing. Our laboratory is UKAS-accredited.

Not all destinations require the fit to fly travel certificate – for some, such as Dubai and the Caribbean, the laboratory report alone is sufficient.


When should I get tested?

You need to check with your airline as some destinations require the sample to be taken 96 hours before departure, others 72 hours before and some require the report itself within 48 hours before arrival. It can get confusing so it is absolutely necessary to check with your airline before booking in your test.

Our turnaround time is next day so we can help in any travel scenario.  Where you are unsure, for example when your travel lands on a weekend, just give us a call and our team will help you time your test correctly.


Do you charge extra for the certificates?

No, our fee of £135 is the total cost for our standard service with results by 8 pm the next day. If you need our premium service with a result by 8 am the next day, this will cost £245.

You don’t need to pay in advance and there are no charges for cancellation. We do however ask that you kindly try to give us 24-hours’ notice.


Is the COVID-19 PCR test conducted at the clinic?

Yes, we conduct your test at the clinic to ensure a fast turnaround time and an accurate result. The accuracy of the test is reduced when you take the swab yourself and sometimes you may have insufficient sample for testing.


Why can’t I do this test on the NHS?

Firstly, you should only use the NHS testing facility if you are symptomatic. Secondly, destinations require the actual laboratory report (with UKAS accreditation) which the NHS do not provide. You will receive a text or email confirmation of your result only.


Do you test children?

Yes, we can help with children of any age. Please call ahead if you need to book in children under 7 years old.


Is the PCR swab test painful?

The majority of patients report the swab being a little uncomfortable (as it can make you gag a bit and is irritating inside the nose) but do not report any pain. The swab takes 10 – 15 seconds and although not something you would do for fun, it isn’t a terrible experience!


What destinations require a negative PCR swab?

The list of destinations changes everyday so you should check with your airline. The most common destinations so far have been Cyprus, Hungary, Austria, Dubai, India, Ethiopia, Morocco, Egypt, Bermuda, Barbados, St Lucia, Martinique, Iraq, Iran, Qatar and many others. Please note that you must make your own checks before flying as the clinic cannot take responsibility for checking requirements.


What are you doing to keep everyone safe?

Our clinic has worked throughout lockdown and therefore has been actively working on safety and improvements every day:

  • When you arrive, you will be greeted by our steward who will either direct you into the waiting area (restricted to two people at a time) or you will be asked to wait along the clinic fence outside until the time of your appointment.
  • You will be asked to sanitise your hands before entering the clinic and will be asked to wear a mask. If you do not have one, one will be provided.
  • Our clinical rooms are fully sanitised between every patients, including seats and all surfaces.
  • Our reception area is fully sanitised by our full-time cleaning staff at least every 30 minutes.
  • Our team are regularly tested for COVID-19 and our reception team sit behind a glass barrier.


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Fit to Fly Certificates
Fit to Fly Certificates
Fit to Fly Certificates
Fit to Fly Certificates
Fit to Fly Certificates
Fit to Fly Certificates
Fit to Fly Certificates
Fit to Fly Certificates
Fit to Fly Certificates
Fit to Fly Certificates
Fit to Fly Certificates
Fit to Fly Certificates

Please note that Walk-in Clinic is a private medical centre and not an NHS service.
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